Terms of Service

"SoGoo" membership agreement (hereinafter referred to as "this agreement") is based on the Web site "By Emotion" (hereinafter referred to as "this site"). SoGoo (hereinafter referred to as "our company"), which operates SoGoo, and the users of this site.

[Copyright, etc.]

Copyrights and other intellectual property rights of all information, including copyrighted works, displayed on this site belong to our company or a third party licensed to our company. users have no rights in this regard.


If you wish to link to this site, please obtain our approval in advance.

In no event shall the Company be held responsible for any claims for damages or other complaints or claims from third parties regarding sites linked to this site. increase.


Our company pays as much attention as possible to the accuracy of the information on this site, but we do not understand the accuracy, appropriateness, certainty, or suitability for the specific purpose of the customer who uses the information. , does not provide any warranty. Our company does not take any responsibility even if there is an error in the content of this site.

We shall not be liable for any damages caused by the use of this site, even if we have been notified of the possibility of such damages.

Our company may change, modify, or discontinue the content of this site or the URL without prior notice. Please note. We do not take any responsibility for any damage caused by changing, modifying or discontinuing the contents of this site or URL.

[Use of Cookies ]

This site uses Cookies. This is for the purpose of enhancing the contents of this site and improving convenience by grasping the usage situation of this site. Cookie never collects personal information. Depending on your browser settings, it is possible to receive Cookie, notify when it occurs, and set to refuse to receive it.

Membership Agreement

The membership agreement of "SoGoo" (hereinafter referred to as "this agreement") is based on SoGoo Co., Ltd. (hereinafter referred to as "our company"), which operates the website "By Emotion" (hereinafter referred to as "this site"). and the rights and obligations between the member specified in this agreement.

Article 1 Definition
  1. "Member" refers to a person who agrees to these Terms, completes the prescribed procedures required to apply for membership on this site, and has been approved by the Company.
  2. "Member information" refers to information about the member himself/herself disclosed to the Company when the member applies for membership, and information such as the member's transaction history.

Article 2 Members

  1. Members can use the following services provided by the Company on this site (hereinafter referred to as "this service").
    1. Goods sales service
    2. Goods sales agent service
    3. Information provision service
    4. agency service
    5. Various services associated with the above items
  2. There is no admission fee, annual membership fee, or other costs to become a member.

Article 3 Handling of member information

  1. Our company and this site shall handle member information based on the separately defined "Privacy Policy"
  2. If there is any change in the member information registered with the Company, the member shall promptly notify the change by taking the necessary procedures on this site.
  3. If the Company gives any notice to the Member, it shall be deemed that the Company has fulfilled its obligation by notifying the Member based on the member information.

Article 4 Member ID and password

  1. Our company will give a member ID and password to the member after member registration.
  2. Members shall manage their member IDs and passwords at their own responsibility, and shall not lend, transfer, sell, etc. these to third parties.
  3. The Company treats any manifestation of intention made to the Company using the member ID and password as the manifestation of intention of the member himself/herself.
  4. If a member ID and password are found to be illegally used by a third party, the member shall immediately notify the Company and follow any instructions from the Company. .

Article 5 Sales contract

  1. The sales contract between the member and the Company shall be concluded when the Company receives the order information from the member on this site and the Company sends a notice of completion of the application procedure.
  2. If we are unable to accept your application for reasons such as insufficient inventory, we will notify the member who made the application of our non-acceptance.
  3. Minor members must obtain the consent of their parents or guardians before ordering products.
  4. The sales price and shipping cost of each product (both including consumption tax) are displayed on each product page.
  5. After the sales contract is concluded, the Company will use the payment method specified by the member at the time of ordering (credit card payment, bank transfer, convenience store payment, or other method specified by the Company). The member may be billed for the price and shipping fee based on the sales contract (hereinafter referred to as "price, etc.").
  6. The member shall pay the price, etc. within 7 days after the conclusion of the sales contract, and if the member selects bank transfer as the payment method, the transfer fee shall be borne by the member.
  7. The ownership of the goods subject to the sales contract shall be transferred at the time of delivery.
  8. As a general rule, products that are in stock will be shipped within 7 business days after confirmation of payment, and will be delivered by the carrier designated by us.
  9. Please refer to the description on the individual product detail page for the delivery date of products that are not in stock at the time the sales contract is concluded, such as made-to-order products.
  10. As a general rule, products are only shipped within Japan. Even within Japan, delivery may not be possible to some remote islands and other areas.
  11. Other regulations regarding trading between the Company and members shall be in accordance with the provisions of the Civil Code, which came into force on April 1, 2020, including before the enforcement.

Article 6 Return/Exchange

  1. Regarding all orders, after the sales contract is concluded, the member cannot change to another product, change the payment method, delivery method, or other details of the order, cancel it, or return or exchange the product for the convenience of the member. shall be
  2. In the event of non-compliance with the contract, such as damage, wrong product, or insufficient quantity of the product delivered to the member, the details shall be reported to the Company within 5 days after the product arrives. If you contact us and it is determined that our company is responsible for the product damage, incorrect product, or insufficient quantity, we will take measures that we deem necessary, such as repair, replacement, or refund. In this case, the Company shall bear the shipping costs for the return as long as the method of transportation specified by the Company is used. In addition, we will bear the bank transfer fee in the case of a refund (this paragraph is a special provision of Article 566 of the Civil Code).
  3. Even if a member incurs damage due to intentional or gross negligence on the part of the Company, the liability for compensation shall be limited to the scope of ordinary damage, and the amount of compensation shall be the product price, shipping fee, etc., for the order in any case. The total amount (including consumption tax) is the upper limit.
  4. Each item may carry a manufacturer's warranty. Please refer to the detail page of each individual product for details on whether or not there is a warranty and its contents.

Article 7 Cancellation of sales contract by our company

  1. Our company may cancel the contract in the following cases. In that case, the Company shall not be liable for any damages caused by the cancellation of the contract. However, we will bear the transfer fee in case of refund.
    1. If the product you ordered is out of stock and the next arrival schedule is undecided
    2. If it is impossible to deliver the product due to other reasons
    3. If the member's data is lost or becomes illegible due to a failure or trouble with our computer equipment or communication equipment, or a communication line failure, etc.
  2. Our company may cancel the contract in the following cases. In that case, the member may be billed for the actual expenses incurred up to the point of cancellation of the contract (including transfer fees for refunds).
    1. If payment cannot be confirmed within 7 days after the sales contract is concluded. In the case of credit card payment, payment confirmation shall be made upon our receipt of the credit approval notice from the credit card company.
    2. If the product cannot be delivered due to unknown addressee, long absence, or refusal to receive
    3. If the user is recognized as belonging to or related to anti-social forces, or if it is recognized that there is a transaction with anti-social forces
    4. In addition, if there is a fraudulent or inappropriate act in using this service

Article 8 Withdrawal
Members can withdraw from membership by following the prescribed procedures on this site. After withdrawal, you will not be able to use this service. However, even after withdrawing from the membership, these terms and conditions shall be applied to the sales contract established between the Company and the member. 

    Article 9 Cancellation of membership registration by the Company

    1. If the member falls under any of the following items, the Company may cancel the member registration by notifying the member, and the Company shall be liable for any damages incurred by the Company due to the actions of the following items. be responsible for compensation.
      1. Incorrect use of member ID and password
      2. If you interfere with our business
      3. Infringement of the intellectual property rights of the products handled by our company and the contents of this site
      4. If you make a false statement when applying for membership
      5. If there is a delay in payment or other default for this service
      6. If there is repeated return or cancellation
      7. An act that interferes with normal delivery, such as refusing to receive the product or returning the product due to long-term absence
      8. If there is an excessive request that exceeds the service provided by our company
      9. If it is recognized that you belong to or are related to anti-social forces, or if it is recognized that you have transactions with anti-social forces
      10. If the Company deems it inappropriate as a member, such as by performing an act that damages the rights, interests, reputation, etc. of the Company or other members, etc.
      11. Other actions that violate these Terms

    Article 10 Copyright

    1. The Company provides members with copyrighted materials and all other information through this site for the purpose of using this service. Cannot be used for third parties
    2. If a problem with intellectual property rights such as copyright arises in relation to a third party as a result of a member violating the provisions of this article, the member shall resolve the problem at his/her own expense and responsibility. , shall not cause any inconvenience or damage to the Company. In the unlikely event that the Company suffers damage, the user will be responsible for compensating for the damage suffered by the Company. 

    Article 11 Suspension, Suspension, etc. of Service

    1. In order to keep the Service in good working condition, the Company may suspend all or part of the Service without prior notice if any of the following items apply.
      1. When necessary for regular and emergency maintenance of the system
      2. When the load is concentrated on the system
      3. When system operation becomes difficult due to fire, power outage, sabotage by a third party, etc.
      4. In addition, if the Company determines that it is necessary to stop the system out of necessity
    2. The Company shall not be held responsible for any damages incurred as a result of the member not being able to use the Service during the period when all or part of the Service is suspended, except for intentional or gross negligence. shall not be held liable for

    Article 12 Disclaimer
    1. Our company will not be held responsible for any of the following items, except for those caused intentionally or by gross negligence on our part.
      1. In providing this service, system interruption, delay, discontinuation, loss of data due to communication line or computer failure, damage caused by unauthorized access to data, or other damage caused to the member in connection with the use of this service damage, loss, disadvantage
      2. In the unlikely event that the email content sent from the Company's web page, server, domain, etc. contains a computer virus or other harmful item, damage, loss, or disadvantage caused to the member due to this
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    2. Members shall bear the costs related to the preparation and installation of computer equipment and communication equipment necessary for using this service, Internet connection charges, communication charges such as line usage charges, and all other expenses. You shall use this service within your own responsibility

    Article 13 Changes to Terms
    1. The Company may arbitrarily revise these Terms without the need to notify Members individually.
    2. Revisions to these Terms shall be notified to members by posting the revised Terms on this site, and shall take effect from the time of posting.

    Article 14 Separability
    1. Even if any provision or part of this agreement is determined to be invalid or unenforceable under the Consumer Contract Act or other laws and regulations, the other parts will continue to be effective. shall have

    Article 15 Governing Law, Court of Jurisdiction
    1. This Agreement shall be governed by the laws of Japan.
    2. If a dispute arises regarding the rights and obligations under these Terms, the member and the Company shall discuss in good faith and resolve the dispute. In the event that a dispute regarding these Terms cannot be resolved despite good faith discussions, the Tokyo District Court shall be the exclusive jurisdictional court of first instance.